Having extensive experience in integrating state-of-the-art information systems, networks and security solutions provided by Microsoft and consulting and building Oracle database solutions for nearly twenty years, FPT IS is the most suitable partner for enterprises to optimize their business performance.
We aim at bringing our knowledge and real life experiences to help customers achieve their goals rather than perceiving basic skills. Our experts are willing to work onsite to optimize customer support capability.
- Microsoft-based services
- Oracle-base services
- SAP-base services
- With nearly twenty years experience delivering Microsoft leading systems, network and security solutions, FPT IS is the uniquely suited partner to help you optimize and improve the performance of Microsoft infrastructure in companies and organizations. In 2005, the capability and prestige of FPT IS was confirmed when it was announced to be the first Gold partner of Microsoft in Vietnam.
FPT IS’s Microsoft Consulting Professional Services help companies and organizations to access, plan, design, implement, upgrade, and operate based on our experiences in implementing the most sophisticated Microsoft systems in the region.
Our consultants have developed a project management approach which utilizes the industry leading standardITIL. The ITIL model helps identify all the core activities involved in a project and provide appropriate document templates to use.
Database management solutions
Services include:
- Design Microsoft SQL Server
- Upgrade Microsoft SQL Server
- Migrate other database systems to Microsoft SQL Server.
Our commitment:
- Design SQL database system which is suitable for organizational needs and structure.
- Ensure the data consistency and security.
- Provide best practice for database operation and management which can reduce administrative effort while ensure overall performance and security.
Hosting and server management solutions
Based on Microsoft technology we offer following services:
- Design hosting and server management infrastructure.
- Design monitoring system
- Deploy automated system update solution.
Benefits offered:
- Ease the desktop management burden by leveraging useful management tools and capabilities provided by Microsoft Configuration Manager (this includes hardware/software inventory, remote control capabilities, software distribution, and many other features)
- Monitor closely critical servers, promptly getting alerted when problems arise and take counter measures.
- Provide automated system update solutions (for a Microsoft product) with Windows Server Update Services
- Reduce the burden of system administration, increase the productivity of IT personnel and the end users.
Collaboration solutions
Based on Microsoft SharePoint technologies, Microsoft Communicator, Microsoft Communication Server ... we offer the following packages:
- Design Instant Messaging infrastructure.
- Design electronic information portal, provide document management solutions.
- Design and implement Search solutions for organizational portal.
We are committed to bring customer the benefits of:
- Easily accessible sharing environment
- Single point of access
- Reduced paper work leveraging the document sharing and workflow feature of Microsoft SharePoint.
- Quick and easy information look-up, regardless of where that information is.
Email solution
Microsoft Exchange based- email services provided by FPT IS include:
- Designing Exchange e-mail system.
- Upgrading Exchange e-mail system.
- Migrating other e-mail systems to Exchange.
We commit to bring customers:
- Tight integration with Active Directory and use the secured accounts of Active Directory
- Accessibility of communication channels in office, at home or on the road
- Security and attack prevention
- Protection of business data and user-to-user- data exchange.
Identity management (Active Directory)
Integrated in the Microsoft Windows Server OS, Microsoft Active Directory provides the administrator with important features available to configure and manage the system, end-users and set up applications in a centralized manner.
Using Active Directory, the administrator is able to simplify the management of users and computers, allowing SSO (single sign-on) access to network resources while improving privacy and security levels of stored information as well as communication processes.
FPT IS provides Active Directory-based services including:
- TDesign Active Directory infrastructure.
- Upgrade Active Directory infrastructure.
- Migrate other directories to Active Directory.
- Providing solutions for management of user accounts lifecycle (AD, SunOne, ...)
- Design and deploy system policies.
We commit to bring customers the following benefits:
- Take advantage of the capabilities of Active Directory to manage system and users
- Ensure secured and stable environment by the use of Group Policy
- Integrate and synchronize data of different Directory databases
- Conveniently deploy Single Sign-On solutions.
- Oracle professional services provided by FPT IS enable you to address the problem with Oracle database
Our experienced consultant team, who are OCP, and Oracle RAC experts, have been working closely with customers in the areas of Banking, Communication, Government and Corporate business. FPT IS experts are always ready to provide instant support and build up general Oracle Database solutions.
We aim to help you attain business objectives rather than basic skills. Our staff are willing to participate and provide onsite services to maximize support capabilities.
Benefits:
- Flexible resources allocation: FPT IS supply multi-channel support via telephone, email, internet, onsite (face-to-face) support… Customer may select the most appropriate support option to save cost.
- Flexible solution: quick and effective solution suitable with the demand and infrastructure of customer.
- Technology transfer: FPT IS is willing to support training and technology transfer for customer according to each service package.
- Experience from deploying large projects: FPT IS’ consultants have experiences in deploying large projects and databases. These experiences can help us find out the most appropriate solution for customer.
Data backup and recovery
Backup and recovery is one of the most important aspect of database system. If a database crashes and there is no way to recover it, the devastating results to a business could include lost data, lost revenue and customer dissatisfaction.
Whether companies operate a single database or multiple databases storing hundreds of gigabytes or even terabytes of data, they share one common factor - the need to back up important data and protect themselves from disaster by developing a backup and recovery plan.
For many years working in IT environment, especially with Oracle service consultant, FPT IS desires to provide the customer the most perfect Backup and recovery services.
We will help you to find out the best solution for backup and recovery strategy, based on your infrastructure and application system.
Service packages:
- Installation Backup & Recovery.
- Remote Backup & Recovery.
- On-site Backup & Recovery.
Process:
- Backup & Recovery installation service:
- Surveying the system status.
- Making the backup and recovery plan.
- Executing SQL commands and schedule jobs to backup and recovery.
- Testing and verifying SQL commands properly when issue happened.
- Transferring the technology to customer.
- Database recovery when problem occurs:
- Survey the status of the system.
- Find out the reason and the point at the time that problem occurred.
- Check the synchronism of data after the database is recovered.
- Propose the solution for backup and recovery, to avoid the problem repetition.
- Transfer the technical knowledge to customer.
Oracle database installation service
We realized that the parameterization and configuration of a Database is not an easy task. The Oracle database consists of numerous components and configuration options. Some of these configuration choices are not reversible and may have significant implications on the way your database performs.
Database Services staff posses the skills and reference experiences required to complete an efficient, successful and well-organized installation. In recognizing and understanding the critical installation decisions, we are able to help you plan the installation, determine the appropriate system resources required for optimal performance, follow Oracle Server-recommended best practices, and efficiently configure the software.
Process:
- Survey: Before installing and configuring the initial parameters of Oracle database, basing on the consultation and deployment experiences, FPT IS experts provide the survey process as follows:
- Understand deeply hardware infrastructure.
- Understand deeply the key design and required parameter configuration of the database.
- Give out suitable proposal and design which is appropriate with the database system.
- Installation plan: After the survey process finishes, FPT IS experts will plan installation more detail as the effectliest and appropriately as possible.
- Detailed installation plan: Before installing the system, we always write the scripts and make a step to step plan relating to technical matters. Its purpose is to facilitate and accelerate the installation process and technology transfer for your database administrator.
- Task list: For exact installation and configuration of Oracle database, we plan a task list as the installation of Oracle Database includes a number of steps and is time consuming. Additionally, you can base on our task list to monitor and cooperate with us.
- Installation of Oracle Database: During the installation of Oracle Database, we install and also support customer, helping you to understand the Oracle Database more deeply.
- Verification, acceptance and technology transfer: After finishing the installation, we will collaborate with customer to test and pilot the Oracle Database system, making sure that the system can run stably and fulfill the requirements of customer. The procedure and task list will be then transferred to the customer. Our desire is to help you understand deeply the Oracle Database and manage the system skillfully when it runs.
- Based on the tightened relationship and strategic partnership with SAP since 1997, FPT IS provides SAP-based applications and services to helps enterprises complete their product lifecycle by multi-language support and consultation of our experienced experts. Our staff have been working with clients from Japan, France, Italia, India, Philippines and Vietnam and have been certified with the SAP’s ITIL v3 accreditation.
International standard system:- ITIL v.3 standard on complete service lifecycle:
- Strategy setting.
- Design.
- Transfer.
- Implementation.
- Continuous upgrade and innovation.
- The CMMi-5 for software development ensures foreseenable and controlable quality through software-enabled distribution processes.
- The BS7799 certification for information security: feasible applications, procedures and necessary meters to ensure client’s system integrity and security.
- The ISO 9001 certification for end-to-end management of back to front office.
Service package provided:
Comprehensive SAP services:- Consulting & implementation:
- Completing corporate lifecycle:
- Analyze business requirements.
- Draft business process.
- Implement and design system configuration.
- On-demand-development.
- Piloting.
- System roll-out.
- Providing services for foreign companies in Vietnam.
- Completing corporate lifecycle:
- Application Maintenance Service - AMS:
- Manage and report problems.
- Investigate and resolve problems.
- Manage on-demand-changes.
- Support and ensure smooth operation of SAP system.
- Offshore development:
- Detailed implementation of technical specification.
- Advanced Business Application Programming (ABAP).
- Unit Testing - UT
- System Integration Testing - SIT.
SAP-based applications:- XI/PI, EP, BI/BW
- Licensing management.
- Transportation management.
- Backup/recovery.
- Printing.
- Management of under-running business activities.
- Recording/support.
- SAP R/3 & ECC’s main modules including: financials, distribution, logistics, manufacturing and system management:
- Define and analyze business, support and investigation procedure.
- ABAP development: printing report, on-demand adjustment.
- Upgrade.
- Documentation & standardization.
- Provide consultation on SAP Netweaver R/3, and J2EE/ABAP, and installing SAP applications on Oracle/SQL Server database system and Windows, Unix, and Linux operating systems:
- Sketching and developing integration plan.
- Monitoring and administrating.
- Designing data warehouse, exporting and downloading data.
- Creating reports and enquiries based on Business Intelligent (BI) applications.
- Installing, configuring and managing enterprise’s e-portal.
- Developing Webdynpro, Adobe form applications.
Global model & service time:- On-demand global services.
- 24x7 services available.
- Onsite/offshore working mechanism.
- Multi languages supported: Vietnamese, Japanese, English, German, and Italian.
- FPT’s representative offices in Japan, the U.S., France, Singapore, Malaysia and Australia.
- We are now the remote consultancy for SAP-Japan
- ITIL v.3 standard on complete service lifecycle:
